Caitlin joined Battle Born Batteries’/Dragonfly Energy starting in the marketing department and shortly thereafter transitioned to the Customer Experience team. In this role, she assists the Customer Experience Manager in creating and refreshing how people interact with their batteries.
Caitlin’s business background is in non-profit and event management, and she brings a diverse range of communications skills and coordination experience to assist with customers. She strives to help make our batteries more accessible and to provide support information to users before they call for it by anticipating their needs. She is also involved heavily in product launch coordination.
In her free time, she enjoys hiking with her dog, gardening, and reading. Caitlin has family on both coasts who’ve experienced power outages from both wildfires and hurricanes, and believes that lithium battery technology is a great way to have reliable power no matter what happens.